Frequently asked questions
What should I expect during Kintsugi Renewal?
Kintsugi Renewal is a 60-minute Onsen ritual combining hair wash, head and scalp massage, hair and scalp treatment, WAREW anti-aging facial care, automated full-body massage and hair drying.
What type of facial is included?
Kintsugi Renewal includes an advanced anti-aging facial using WAREW Japanese skincare, selected to hydrate, support firmness and improve the appearance of radiance and texture.
Is the body massage manual or automated?
The body massage included with Kintsugi Renewal is automated. Your therapist focuses on the hair, head, scalp and facial treatment.
Should I arrive with clean hair?
No. Hair washing is included in the treatment.
Who is Kintsugi Renewal best suited for?
It is ideal for guests wanting hair and scalp care together with more advanced facial care, particularly for dehydration, loss of radiance or early signs of aging.
What is the difference between Zen Glow and Kintsugi Renewal?
Both are 60-minute treatments with head spa, facial care and automated full-body massage. Kintsugi Renewal upgrades the facial to WAREW Japanese anti-aging skincare.
Is hair drying included?
Yes. Hair drying is included, but styling is not included.